Contact us

For further information relating to the ITF’s Health and Wellbeing programme, or if you have a particular question.

Please email wellbeing@itf.org.uk or visit our ITF Wellbeing Facebook page

Abandonment

The Maritime Labour Convention, 2006 (MLC) states that abandonment occurs when a shipowner;

1. fails to cover the cost of the seafarer’s repatriation; or
2. has left the seafarer without the necessary maintenance and support; or
3. has otherwise unilaterally severed their ties with the seafarer including failure to pay contractual wages for a period of at least two months’
    

If you’re a seafarer, and you think you may have been abandoned, please email abandonment@itf.org.uk. Please provide as much information as possible when contacting us.
 

Job Scam

If you would like to report a crewing/manning agent for charging fees for employment on board a vessel or a fake job scam. Please provide as much information as possible when contacting us. Please email jobscam@itf.org.uk

Cargo Handling/Lashing

To report an incident of cargo handling or lashing/unlashing by seafarers. Please email seafsupport@itf.org.uk

Fishers’ Assistance

If you are working on a fishing vessel and would like assistance Please email fishsupport@itf.org.uk

Seafarers’ Assistance

The ITF has more than 140 Inspectors and contacts in over 50 countries who can provide assistance if you have a problem. To contact an ITF Inspector click on Look Up or alternatively you can download the free ITF Seafarers app that is available on the Google Play and Apple stores.

If you cannot reach an ITF inspector, you can contact our dedicated seafarers’ support team. 

Email: seafsupport@itf.org.uk
WhatsApp/Viber: +44 7523 515097
SMS: +44 7523 515097
Facebook: ITF Seafarers Support Facebook page

When contacting the ITF for assistance please ensure you provide the following information will help us to deal with your issue more effectively: 

• Your (name, rank, nationality)
• Your ship (name, flag, IMO number, ship type)
• Your location (current port, sail date, next port, ETA)
• Your problem (brief description)
• Your contact details (phone number, email address)